Digital Transformation in E-Commerce & Customer Experience

Digital transformation of e-commerce and customer experience Digital transformation has become a critical strategy for retailers seeking to enhance operational efficiency, improve customer engagement and maintain a competitive edge. In South Africa, the retail sector is experiencing significant growth in e-commerce and mobile commerce, with customers demanding personalised, convenient and seamless shopping experiences. Gumede (2025) explains that retailers have undergone transformation in how they operate, […]

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Project Failure Analysis and Risk Management Report

Project Failure Analysis and Risk Management Report You are required to select a well-published and documented project that failed and through research, perform the following tasks: Question 1        (25 Marks) Provide a detailed profile of the project, including its key objectives, and identify at least five (5) key stakeholders involved, critically analysing their roles and influence. Additionally, map these stakeholders on a power/interest grid. (NB: […]

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Asana vs Notion: Best Project Management Tool for NeoVerge

Asana vs Notion: Best Project Management Tool for NeoVerge QUESTION 1   [30 MARKS] Read the scenario below, and answer the question that follows: NeoVerge is a South African-based fintech startup that recently secured Series A funding to scale its mobile payment platform across Africa and parts of Europe. The company employs over 80 professionals, with its core software development and operations teams working remotely from […]

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Procurement Planning for KwaZulu-Natal Flood Recovery

Procurement Planning for KwaZulu-Natal Flood Recovery QUESTION 1    [35 MARKS] Read the case study below and answer the questions that follow: Rapid Response Procurement: Rebuilding Health Infrastructure in Flood-Affected KwaZulu-Natal You have been appointed as a project procurement officer for a multi-stakeholder emergency infrastructure project led by the South African Department of Public Works in partnership with several international donors and provincial municipalities. The initiative was […]

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Restoring the River – HR Planning in Limpopo Project

Restoring the River: Human Resource Planning for a Community-Led Environmental Project in Limpopo You have recently been appointed as the junior project manager for a community-driven environmental rehabilitation project initiated by a private foundation in collaboration with a provincial municipality in Limpopo, South Africa. The project’s objective is to clean and restore a severely polluted riverbank that runs through three rural communities and is vital […]

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